Privacy Policy
Effective Date: 1st February 2026
Welcome Tours Sri Lanka (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
1. Information We Collect
We may collect the following types of information from you:
Personal Information: Name, email address, phone number, postal address, and other details provided when you make a booking or contact us.
Booking Details: Travel preferences, tour selections, payment information (processed securely), and other booking-related details.
Website Usage Data: IP address, browser type, pages visited, and other analytics data to improve your experience on our website.
2. How We Use Your Information
We use your personal information to:
Process and confirm your tour bookings.
Communicate with you regarding your reservations and inquiries.
Improve our website, services, and customer experience.
Send promotional offers or newsletters if you have opted in.
Comply with legal obligations and prevent fraud.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. Your information may be shared with:
Service providers who assist us in delivering your tours, such as transport providers, hotels, or activity operators.
Legal authorities when required by law.
Trusted third parties in the event of a business transfer or merger, with the same level of privacy protection.
4. Data Security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
5. Cookies and Tracking
Our website may use cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can manage your cookie preferences through your browser settings.
6. Your Rights
You have the right to:
Access and receive a copy of the personal information we hold about you.
Request correction or deletion of your personal data.
Opt-out of marketing communications at any time.
To exercise your rights, please contact us at hello@welcometoursrilanka.com.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external websites.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised “Effective Date.”
9. Contact Us
If you have any questions regarding this Privacy Policy, please contact us:
Welcome Tours Sri Lanka
Address: 18 A /4 Kirigampamunuwa Rd, Polgasowita 10320
Phone: 070 552 0930
Email: hello@welcometoursrilanka.com